How can we help?
Find practical information about using Vicbetco, managing your account, payments, wagering and responsible gambling.
HELP TOPICS
Getting Started
Everything you need to know before using Vicbetco.
01
CREATING AN ACCOUNT
Customers must create an account and complete required identity and age verification before using wagering services. The service is available only to customers aged 18 years or older.
02
LOGGING IN
Use Log In in the main navigation to access an existing Vicbetco account.
03
ACCOUNT VERIFICATION
Identity and age verification may be required before full account functionality becomes available.
04
MANAGING YOUR ACCOUNT
Once signed in, customers can manage account details, review wagering activity and access available account and responsible gambling controls.
DEBIT CARDS ONLY
Debit cards only. Credit cards are not accepted for betting in Australia.